Privacy Policy
This policy explains what information we collect when you use this website, why we collect it, and what rights you have over it. It applies to Essentials Hoodie, operating essentialshoodieofficial.us.
What We Collect
When you place an order we collect your name, email address, billing and shipping address, phone number, and the details of what you bought. Payment card details are entered directly with our payment processor and are never stored on our servers.
When you browse the site we collect standard technical information: IP address, browser type, device type, pages viewed, and referral source. This is collected through cookies and analytics tools.
If you contact us or subscribe to marketing, we retain the email address and message content you provide.
Why We Collect It
- To process your order. We cannot ship a package without an address.
- To communicate with you. Order confirmations, dispatch notices, tracking, and responses to your enquiries.
- To prevent fraud. Payment and order data is checked against fraud-prevention systems.
- To improve the site. Aggregated analytics tell us which pages work and which do not.
- To send marketing — but only if you have opted in, and you can opt out at any time.
Who We Share It With
We do not sell your data. We share it only with the third parties required to run the business:
- Payment processors, to take payment
- Shipping carriers, to deliver your order
- Analytics providers, to understand site usage
- Email service providers, to send transactional and marketing email
- Law enforcement, where legally compelled
Cookies
We use essential cookies to keep your cart and session working, and analytics and marketing cookies to understand traffic and measure advertising. You can refuse non-essential cookies through the banner on your first visit, or disable cookies entirely in your browser settings. Essential cookies cannot be disabled without breaking checkout.
How Long We Keep It
Order records are retained for 30 days to meet tax and accounting obligations. Marketing contacts are retained until you unsubscribe. Analytics data is retained for [RETENTION PERIOD].
Your Rights
Depending on where you live, you may have the right to access the data we hold on you, correct it, request its deletion, object to how we process it, or receive a copy of it in a portable format. To exercise any of these, email support@essentialshoodieofficial.us.
Security
The site runs over encrypted HTTPS connections. Payment data is handled by PCI-compliant processors. Access to customer records is restricted to staff who need it. No system is perfectly secure, but we take reasonable measures to protect your information.
Children
This site is not directed at children under 18. We do not knowingly collect data from them. If you believe a child has provided us information, contact us and we will delete it.
Changes
We may update this policy. Material changes will be reflected in the date at the top of this page.
Contact
Questions about this policy: support@essentialshoodieofficial.us